Blue Star Hotel – Terms & Conditions

These Terms & Conditions outline the rules and responsibilities that apply to all reservations and stays at Blue Star Hotel. By confirming a booking with us, you acknowledge and agree to the following policies.

Reservations

Reservations may be made directly with the hotel via email or phone.
All reservations are subject to room availability at the time of booking.
A booking is considered confirmed once the required deposit has been received.
To secure a reservation, a deposit equal to 2 nights of the stay is required.
Deposits are non-refundable.
The balance of the reservation is due upon arrival, unless otherwise agreed in writing.
Payments can be made by bank transfer, credit card, or cash.
During the high season (August and September), a minimum stay of 16 nights is required.
Reservations that do not meet this requirement cannot be confirmed.
At other times of the year, shorter stays are permitted depending on availability.

Cancellation Policy

All cancellations must be submitted in writing via email.
Deposits are non-refundable.
Cancellations made within 30 days of arrival may be subject to full payment of the reserved stay if the room cannot be rebooked.
No-shows will be charged the full amount of the reservation. The hotel is not liable for delays, cancellations, or damages caused by events beyond our reasonable control (e.g. natural disasters, strikes, government regulations).

Check-In & Check-Out

Check-in is from 02:00 pm on the day of arrival.
Check-out is by 11:00 am on the day of departure.
Early check-in or late check-out may be possible upon request and subject to availability.
The hotel reserves the right to terminate a stay without refund in the event of unacceptable behavior or violation of hotel policies.